Privacy Policy — Rafteredge

1. Who we are

Rafteredge (https://rafteredge.com) is owned and operated by Nzama Limited. In this policy, "we", "us", and "our" refer to Nzama Limited.

2. Information we collect

We collect the following types of information:

Account information: name, email address, and phone number when you create an account or register as a vendor.
Project data: building specifications you enter to generate cost estimates (city, house type, square footage, etc.).
Uploaded files: floor plans or images you upload for analysis or portfolio display.
Payment information: processed securely through Paystack. We do not store your card details.
Usage data: pages visited, features used, and device information for improving our service.

3. How we use your information

To provide and improve our cost estimation services
To process payments and unlock reports
To connect you with verified vendors and builders
To communicate service updates and respond to enquiries
To comply with legal obligations

4. Data sharing

We do not sell your personal data. We may share information with:

Payment processors (Paystack) to complete transactions
Cloud infrastructure providers (Supabase, Vercel, Render) to host and operate the service
AI service providers (Anthropic) for floor plan analysis, using only the uploaded image data
Law enforcement or regulators when required by law

5. Data retention

We retain your data for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data by contacting us.

6. Your rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Withdraw consent for data processing

7. Contact

For privacy-related enquiries, contact us at contact@rafteredge.com